Terms and Conditions

Effective Date: March 11, 2025

Welcome to Flexrapic Furniture. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or making a purchase from Flexrapic Furniture, you agree to comply with these Terms. Please read them carefully before proceeding.

1. General Terms

1.1. These Terms apply to all users of our website and customers who purchase from us.
1.2. By using our website or purchasing our products, you confirm that you are at least 18 years old or have parental consent.
1.3. We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website.

2. Product Information & Availability

2.1. We strive to ensure that all product descriptions, images, and prices are accurate; however, we do not guarantee that all information is free from errors. If an error is identified, we will correct it and notify the customer if necessary.
2.2. All products are subject to availability. If an item is out of stock, we will inform you and provide alternative options or a refund.

3. Orders and Payments

3.1. Placing an Order

  • Orders can be placed via our website, phone, or in-store (if applicable).
  • Once an order is submitted, you will receive an order confirmation via email.
  • We reserve the right to cancel or refuse any order if fraud, unauthorized use, or payment issues are detected.

3.2. Pricing and Payment

  • All prices are in USD ($) and are subject to change without prior notice.
  • Accepted payment methods include:
    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Bank Transfers (for bulk or custom orders)
  • Payment must be completed before the order is processed and shipped.

3.3. Taxes and Duties

  • Applicable sales tax will be calculated at checkout based on your location.
  • Customers outside the U.S. may be responsible for customs duties or import taxes.

4. Shipping & Delivery

4.1. Shipping Policy

  • We ship to all continental U.S. states. If you need international shipping, please contact us before ordering.
  • Standard delivery time is 7-14 business days, but custom orders may take longer.
  • We are not responsible for delays caused by shipping carriers, weather, or other unforeseen circumstances.

4.2. Shipping Costs

  • Shipping fees vary based on the item’s size, weight, and destination.
  • If a free shipping promotion is available, it will be clearly stated on our website.

4.3. Inspection & Acceptance

  • Customers must inspect their items upon delivery. If an item arrives damaged or incorrect, please notify us within 48 hours with photos.
  • If a package is lost or stolen after delivery, we are not responsible, and the customer must contact the shipping carrier.

5. Returns, Refunds & Exchanges

For details on returning or exchanging an item, please refer to our Refund and Returns Policy.

6. Warranty & Product Guarantee

6.1. Our furniture includes a one-year limited warranty against manufacturing defects.
6.2. The warranty does not cover:

  • Normal wear and tear.
  • Accidental damage, improper use, or modifications.
  • Issues caused by improper assembly.
    6.3. To file a warranty claim, contact info@flexrapic.net with proof of purchase and photos.

7. Intellectual Property

7.1. All website content, including images, text, and designs, is the property of Flexrapic Furniture and is protected under intellectual property laws.
7.2. You may not copy, distribute, or use any content without prior written permission.

8. User Conduct & Restrictions

8.1. You agree not to:

  • Use our website for illegal purposes.
  • Attempt to hack, disrupt, or misuse our platform.
  • Misrepresent your identity or impersonate someone else.
    8.2. We reserve the right to terminate access for users who violate these rules.

9. Limitation of Liability

9.1. Flexrapic Furniture is not liable for:

  • Indirect or incidental damages caused by product use.
  • Any delays, errors, or interruptions on our website.
  • Third-party services or websites linked from our platform.
    9.2. Our maximum liability shall not exceed the total amount paid by the customer for their order.

10. Indemnification

You agree to indemnify and hold Flexrapic Furniture, its employees, and affiliates harmless from any claims, damages, or legal fees resulting from your violation of these Terms.

11. Governing Law & Dispute Resolution

11.1. These Terms are governed by the laws of the State of Illinois, USA.
11.2. Any disputes will first be attempted to be resolved amicably. If unresolved, disputes will be settled in courts located in Illinois, USA.

12. Termination & Modification

12.1. We may terminate or modify these Terms at any time without prior notice.
12.2. If any part of these Terms is deemed invalid, the rest of the Terms will remain in effect.

13. Contact Information

For any questions regarding these Terms, please contact us:

📍 Address: 1211 Victoria Ct, Algonquin, IL 60102
📞 Phone: (847) 854-1670
📧 Email: info@flexrapic.net

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