Sales Policy for Flexrapic Furniture

Effective Date: January 2, 2025

At Flexrapic Furniture, we are dedicated to ensuring that your shopping experience is smooth and enjoyable. This Sales Policy outlines the terms and conditions related to your purchases, payments, and orders to ensure you are fully informed and satisfied with every transaction.

1. Product Availability

While we make every effort to ensure that the products listed on our website and in-store are available for purchase, some items may be out of stock or discontinued. In such cases, we will notify you promptly if an item is unavailable and offer suitable alternatives or refunds.

2. Pricing

  • All prices listed on our website and in-store are in U.S. dollars.
  • Prices may vary depending on sales, promotions, and inventory. We reserve the right to change prices without prior notice.
  • Sales tax is not included in the price and will be calculated during checkout based on your delivery address.
  • Discounts and Promotions: Any special offers, discounts, or promotional codes must be applied at the time of purchase. Discounts cannot be retroactively applied to past purchases.

3. Payment Methods

We accept the following forms of payment:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • PayPal

  • Store Credit (if applicable)

  • Financing: We offer financing options through third-party providers for qualifying purchases.

  • Payment Authorization: Your payment will be processed when the order is confirmed. If payment authorization is declined, we may cancel the order and notify you accordingly.

4. Order Confirmation

Once your order is placed, you will receive an order confirmation email with the details of your purchase, including the items ordered, pricing, and estimated delivery date. If there are any issues with your order, we will contact you as soon as possible.

5. Order Cancellation

You may cancel your order at any time before it has been processed or shipped. Please contact us immediately if you wish to cancel your order. If your order has already been shipped, you will need to follow our return policy.

  • Custom Orders: Custom or special-order items cannot be canceled once production has begun.

6. Shipping & Delivery

  • Delivery Charges: Delivery charges are calculated based on the size of the order and your delivery location. These charges will be added at checkout.
  • Delivery Time: Delivery times vary based on item availability and your location. You will receive an estimated delivery date at the time of purchase.
  • Delivery Confirmation: Once your order has been shipped, you will receive tracking information to monitor its progress.
  • Damaged or Missing Items: If you receive a damaged or missing item, please notify us within 7 days of delivery so we can resolve the issue. Please refer to our Return Policy for more information on returns for damaged goods.

7. Returns and Exchanges

Flexrapic Furniture offers a 30-day return policy (from the date of delivery) for most items, as long as they are unused, in original packaging, and accompanied by a receipt. Certain items, such as custom furniture or clearance items, are not eligible for return.
Please refer to our Return Policy for more details.

8. Warranty

We offer warranties on certain furniture items, depending on the manufacturer. Warranty coverage typically includes protection against manufacturing defects but does not cover damage due to misuse, wear, or normal aging of materials.

Warranty terms vary by product. Please refer to the specific product’s warranty documentation or contact us for more details.

9. Financing

We offer financing options through third-party providers for qualifying customers. Financing plans typically offer flexible payment terms, and you can apply directly through our website or in-store. Financing approval is subject to credit approval.

10. Sales Tax

Sales tax will be applied to your order based on the tax rate of your delivery location. Sales tax will be calculated and displayed during checkout before you confirm your purchase.

11. Sales to Resellers

We do not allow reselling of our products unless you are an authorized dealer. Orders placed with the intent of reselling may be canceled at our discretion.

12. Contact Information

If you have any questions about our Sales Policy, or need assistance with an order, please don’t hesitate to contact us: